These six principles summarize j8j8's approach to data privacy. The full legal details are in the document below — please read it carefully.
j8j8 operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC).
Your personal data is collected only for specified, explicit, and legitimate purposes. j8j8 does not use your data for unrelated purposes without your consent.
All data transmitted to and from j8j8 is protected by SSL/TLS encryption. Stored personal data is protected using industry-standard security measures.
j8j8 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
You have the right to access, correct, delete, and port your personal data held by j8j8. Data subject requests are handled within the timelines set by the NPC.
j8j8 will notify affected users promptly in the event of a personal data breach that may impact their rights, in accordance with NPC breach notification requirements.
j8j8 ("the Platform," "we," "us") is committed to protecting the personal information of all individuals who interact with our platform, including registered players, prospective users, and visitors to j8j8.org. This Privacy Policy ("Policy") governs all personal data processing activities carried out by j8j8 in connection with the operation of its online gaming platform and related services.
This Policy applies to personal information collected through the j8j8 website at j8j8.org, the j8j8 mobile web platform, customer support channels, email communications, and any other service operated by j8j8. It applies to all users regardless of their location, provided they are interacting with the j8j8 platform.
j8j8 processes personal data in compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, j8j8 also adheres to internationally recognized data protection standards.
By accessing j8j8's platform, registering an account, or submitting information through any j8j8 channel, you consent to the collection, use, storage, and disclosure of your personal information as described in this Policy. If you do not agree to this Policy, please discontinue use of the j8j8 platform.
j8j8 collects personal data that is necessary for the lawful operation of its gaming platform, compliance with regulatory requirements, and the delivery of a safe and personalized player experience. The categories of personal data we collect are described below.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, date of birth, address | Account registration, KYC, age verification |
| KYC Documents | Government ID, selfie | Identity verification, AML compliance |
| Financial Data | GCash number, bank account, transactions | Payment processing, fraud prevention |
| Gaming Activity | Bets, sessions, balances | Game delivery, responsible gaming monitoring |
| Technical Data | IP address, device info, cookies | Security, fraud detection, platform optimization |
| Communications | Support chats, emails | Customer support, dispute resolution |
j8j8 collects personal data through the following channels and mechanisms:
Information you provide directly to j8j8 when you register an account, complete the KYC verification process, make deposits or withdrawal requests, contact customer support, respond to surveys, or participate in promotional activities.
Technical and device data collected automatically when you access the j8j8 platform, including through cookies, web beacons, log files, and similar tracking technologies. This data is collected to operate and improve the platform, detect fraudulent activity, and ensure platform security.
j8j8 may receive personal data from third-party service providers in the following contexts:
j8j8 uses the personal data it collects for the following purposes:
j8j8 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
j8j8 shares personal data with trusted third-party service providers who perform functions on j8j8's behalf, including payment processors, identity verification services, game software providers, fraud detection services, cloud hosting providers, and customer support platform operators. These providers are contractually bound to process personal data only as instructed by j8j8 and in compliance with applicable data privacy laws.
j8j8 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other government authorities where required by law or in response to a valid legal process, court order, or regulatory demand. Such disclosures are made only to the extent required by applicable law.
j8j8 does not sell, rent, trade, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. Personal data is shared with third parties only as described in this Policy.
In the event of a merger, acquisition, business sale, or other corporate transaction involving j8j8, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the resulting changes to this Privacy Policy in a timely manner.
j8j8 uses cookies and similar tracking technologies on its platform to operate essential platform functions, remember your preferences, maintain your login session, detect fraudulent activity, and analyze aggregate platform usage.
You may control non-essential cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the j8j8 platform, including the ability to maintain a logged-in session.
j8j8 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual.
j8j8 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by j8j8. To exercise any of these rights, please contact j8j8 using the details provided in Section 15.
The right to be informed of how your personal data is being processed, including the purposes of processing, the categories of data involved, and who your data may be shared with. This Policy fulfils that obligation.
The right to request a copy of the personal data j8j8 holds about you, along with information about how it is being used. Requests will be fulfilled within 15 business days of identity verification.
The right to request correction of inaccurate or incomplete personal data held by j8j8. Some data corrections may require supporting documentation.
The right to request deletion or blocking of personal data where it is no longer necessary for the purposes collected, or where processing lacks a lawful basis. This right is subject to legal retention obligations.
The right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another personal information controller where technically feasible.
The right to object to processing of your personal data for direct marketing purposes, or where processing is based on legitimate interests. Objections will be assessed against j8j8's legal obligations.
If you believe j8j8 has violated your data privacy rights, you may file a complaint with the National Privacy Commission of the Philippines. j8j8 will cooperate fully with any NPC investigation.
j8j8's services are strictly intended for individuals who are 21 years of age or older in accordance with PAGCOR's minimum age requirements for online gaming participation in the Philippines. j8j8 does not knowingly collect, store, or process personal data belonging to individuals under the age of 21.
If j8j8 becomes aware that personal data has been collected from an individual under 21 years of age, the associated account will be immediately suspended, the data will be deleted, and any deposited funds will be handled in accordance with j8j8's Terms and applicable Philippine law.
If you are a parent or guardian and believe your child under the age of 21 has registered a j8j8 account, please contact j8j8 customer support immediately so that the account can be closed and data removed from our systems.
In the course of operating its platform, j8j8 may transfer personal data to service providers or technology infrastructure located outside the Republic of the Philippines, including game software providers, cloud infrastructure services, and fraud detection platforms.
Where personal data is transferred to recipients in countries that do not provide a level of data protection equivalent to that under Philippine law, j8j8 will implement appropriate safeguards — including contractual data processing agreements incorporating NPC-recognized standard clauses — to ensure that your personal data receives adequate protection regardless of where it is processed.
By using j8j8's platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of j8j8's services, subject to the safeguards described in this section.
The j8j8 platform may include references to or integrations with third-party services, including payment processors and game software providers. j8j8 is not responsible for the privacy practices of third-party services. When you interact with a third-party payment processor such as GCash or PayMaya, your data is also subject to that provider's privacy policy.
j8j8 recommends reviewing the privacy policies of any third-party services with which you interact in connection with your j8j8 account. j8j8 cannot guarantee the privacy or security of data processed by third-party services outside of j8j8's direct control.
j8j8 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or platform features. Material changes will be communicated to registered Players via email or through a prominent notice on the j8j8 platform prior to the change taking effect.
The "Last Updated" date at the top of this Policy will be revised whenever changes are made. We encourage you to review this Policy periodically. Your continued use of j8j8 following the effective date of any revision constitutes your acknowledgment of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your data subject rights described in Section 10, please contact j8j8's Data Privacy Officer through the following channel:
Data Privacy Officer — j8j8
Email: [email protected]
Subject Line: "Privacy Policy Inquiry" or "Data Subject Request"
Response Language: English (Filipino-English accepted)
Response Time: Within 15 business days of identity verification
Support Hours: 24 hours a day, 7 days a week (Philippine Standard Time)
For responsible gaming concerns, self-exclusion requests, or player welfare matters, please visit the dedicated Responsible Gaming page or contact our welfare team via live chat.
For general Terms of Service inquiries, please refer to j8j8's Terms & Conditions page.
500+ games, GCash payouts, and a platform built with Filipino players' privacy and security at its core. All in one account. Must be 21 years old or above.
By registering you confirm you are 21+ and agree to j8j8's Terms & Conditions and this Privacy Policy.